Copyrights and Trademarks
All contents of this web site are Copyright © 2017 Mirametrics, Inc. All rights reserved.
Mirametrics is a registered trademark of Mirametrics, Inc.
Mira is a registered trademark of Mirametrics, Inc.
Mira Pro x64, Mira MX x64, Mira AL, Mira AP, Mira Pro, Mira Pro UE, Mira Pro Ultimate Edition, Mira MX, Mira MX UE, Mira MXE, Pro Graphics II, Pro Spec, MX Script, Pro Script, Pro Morph, Pro VI, MaxEnt, and ACCI are trademarks of Mirametrics, Inc.
"Focus on science, not software" is a trademark of Mirametrics, Inc.
All other trademarks are the property of their respective holders.
The Mirametrics refund policy is described in the following 4 paragraphs.
A refund may be provided for a Mirametrics software product (hereafter, SOFTWARE) at Mirametrics' discretion subject to the following criteria: 1) The customer notifies Mirametrics requesting a refund within 10 days after the customer has received license information or passwords for the SOFTWARE; 2) Mirametrics makes a reasonable effort to resolve issue(s) the customer has with the SOFTWARE and determines that the issue(s) cannot be resolved either by repair or replacement of the SOFTWARE.
If Mirametrics authorizes a refund, then the refund will be processed after Mirametrics receives a written statement from the customer (hereafter, STATEMENT) which satisfies 5 requirements set forth as follows: 1) the STATEMENT affirms that the customer has destroyed all email, written, and other records of the product license number or installation password; 2) the STATEMENT affirms that the customer has uninstalled all copies of the SOFTWARE; 3) the STATEMENT affirms that the customer has destroyed or deleted all downloaded, electronic, or physical media containing the SOFTWARE; 4) the STATEMENT affirms that the customer will not install, lend, or sell any copy of the SOFTWARE for which a refund is issued; 5) the STATEMENT is signed by the customer or their agent.
The STATEMENT must be provided to Mirametrics by hand delivery, US Mail, or Email. A confirmation that the STATEMENT was received by Mirametrics will be sent to the customer by Email.
An authorized refund of the SOFTWARE purchase price will be made within 5 business days after Mirametrics receives the STATEMENT. Shipping charges are not refundable.